Terms & Condition

We provides transportation and logistics services, including shipment pickup, delivery, and tracking. We strive for timely and safe delivery but are not responsible for delays caused by natural disasters, traffic, government regulations, or events beyond our control.

2. Shipment Responsibility

Customers are responsible for providing accurate shipment information, including addresses, contact details, and package descriptions.

Goods must be properly packaged. While we take every precaution, We are not liable for damages resulting from improper packaging by the sender.

Certain items, including hazardous materials, perishable goods, or illegal items, may not be shipped.

3. Payment

Payments for services are due before shipment pickup unless otherwise agreed.
All fees, including shipping charges, taxes, and additional service fees, are clearly stated at the time of booking.
We reserve the right to refuse service if payment is not received.

4. Delivery and Delays

We strive for timely delivery but cannot guarantee exact delivery times.
Customers are responsible for ensuring someone is available to receive the shipment.
Any claims for delays or damages must be reported within [insert timeframe, e.g., 7 days] of delivery.

5. Liability

Our liability is limited to the declared value of the shipment or as required by law.
We are not responsible for indirect, incidental, or consequential damages.
Insurance for high-value items is available and recommended for valuable shipments.

6. Returns and Refunds

Returns and refunds are handled according to our Return Policy.
Shipping fees may not be refundable unless the return is due to our error or damaged goods.

7. Privacy

Your personal information is protected according to our Privacy Policy. By using our services, you agree to the collection and use of your data as outlined there.

8. Prohibited Activities

You agree not to:

Ship illegal, hazardous, or prohibited items.
Misrepresent shipment contents or value.
Interfere with our services or systems in any way.